5 Day Return Policy

Our top priority is that you are 100% satisfied with your vehicle. All USED Masano cars come with an 5-day Money Back Guarantee Return Policy.

Return policy: If you decide you don’t like the car for any reason during those first 5 days, just give us a call to set up a return or exchange. Whether you don’t like the color, don’t like the way it drives, or it doesn’t fit your lifestyle, returning or exchanging is that simple!

Unlike a traditional new & used dealership, when you receive your Masano cars, you get to actually live with it for 5 days.

Take it on the highway, see how it fits in your garage, and how you can maneuver it into a parking space at the grocery store. Does the trunk fit your child’s stroller or your golf clubs? If you have a trusted mechanic and want an outside opinion, feel free to take it in for an inspection.

There is no fee to return or exchange a vehicle for clients in our local markets. If you are outside of a local market, you will be refunded the price you paid for the vehicle, excluding the delivery fee.